Shipping Policy

You must know that products will be shipped from multiple shipping locations, therefore shipping costs may vary. Unless otherwise noted, shipping and handling will be added to the cost of the order.

Buyers outside of the United States of America please call us here (646) – 418-6561. We cannot ship perishable or refrigerated goods outside the United States of America.

Shipping charges may vary, orders will be charged by the actual weight of the item and some maybe a flat fee to the 48 contiguous United States. Surcharges possible on oversized packaging, overly heavy contents, or products requiring special shipping procedures (such as hazardous or flammable materials).

Delivery Times

When Buy Merchant processes an order 90% of our deliveries arrives within 3 to 7 business days if you choose ground shipping if you need your items rushed you may choose to have your items shipped priority for an extra charge from the shipping options provided. Shipping confirmation emails will be sent to you when your products leave the warehouses. Buy Merchant INC in all cases tries to expedite all orders in a timely fashion. Multiple shipping points, backordered product and availability of the product(s) are considerations impacting delivery time. If you order several different products at once they may come from multiple shipping points and may arrive on different days.

Some products (such as pallets over 500 lbs.) may require shipping via freight carrier. Delivery time for orders exceeding 500 lbs. may take longer to ship and may incure extra charges. We will contact you as to the actual ship time cost and coordinate the arrival of the shipment with you. Customers will be advised as to backordered products or out of stock products which may no longer be available.